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Communities > Diagnostic & Analysis System > MaxiSys Elite > have 2 elite scanners that we can not em...
have 2 elite scanners that we can not email reports from since latest update

735 Views 3 Replies Latest reply: 2023-03-04 13:42:26


  •   Level 2   
    (15) points
    bagman
    2022-10-25 17:17:10
     scanner reports cant be sent to office as emails with pdf attached. In all methods we have used for years we can not get the reports out of our MaxiSys Elites since latest update. We have ADAS on both of these and taking a picture of the scans and reports is not acceptable.  Anyone ran across this with the latest update?

  •   Level 2   
    (25) points
    Noevalley

    2022-10-28 21:19:24 (Reply to:bagman)

    Unless technical support reads these complaints we will not get a resolve.They do not
    monitor these forums.

  •   Level 2   
    (35) points
    GeorgeDelacova

    2022-12-16 21:01:33 (Reply to:bagman)

    If you are using Google Gmail in your Autel tool, take a look at the document included in the following post for configuration instructions:
    https://bbs.autel.com/autelsupport/Diagnostics/35101.jhtml?createrId=1537630&view=1

    The document is specific only to Gmail.  Other email providers are not addressed in the document.  I hope it helps.



  •   Level 2   
    (12) points
    DannyB

    2023-03-04 13:42:26 (Reply to:GeorgeDelacova)

    Thank you.
    I can confirm this worked OK for me.
    Great job!
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